Best Western (USA) or
Best Western (Europe)?
It was the best of hotels.
It was the worst of hotels.
Now is the bedroom of our discontent.
Although the Curmudgeon loves to complain about things, in reality Curmy would rather have a nice time of pleasant experiences. That is why so often our European itineraries find us staying in hotels belonging to the Best Western chain.
Almost universally, the Best Western lodging experience in Europe presents a comfortable room, good breakfast, and a friendly, informed staff. Their properties are rated 3 to 4 stars, and found in most major and secondary European cities. It is easy to enjoy a good vacation or business trip within their family.
So what the heck happened to them in America? With quality control all of the scale, a stay at an American property bearing the Best Western Flag is a crap shoot. You may have an okay experience or the place could be a dive. Some of their motels sitting off of the Interstate beg the question of whether they were planned there or just fell off the back of truck that went too fast through the exit ramp.
Dives are nothing new to the world of American motels. It is a time-honored tradition, like the vibrating mattress.
The Curmudgeon ironically points to the chain's success as a reason for dissatisfaction. How can a company be so successful and quality-oriented in Europe, and be such a disappointment on their home turf. Where's the home field advantage?